Do you provide DNS servers for domains that I host when colocated with you?
Yes, we have fast dedicated DNS servers for your use. At this time the control panel for DNS setup is passive (we make the changes directly for you). Although passive, we make changes quickly as your needs dictate.
Yes, we have immediate availability for your colocation requirements.
Can I get custom power, like 208 volts, 20 or 30 amps, single or three phase?
Yes. We can configure custom electrical power to suit your specific equipment requirements.
Are the Fremont colo facilities staffed 24 x 7 x 365?
Yes. You can access your equipment for installations or maintenance 24 hours a day, 7 days a week, 365 days a year.
Can I get remote hands service 24 x 7 x 365?
Yes. You can request remote hands service either by phone or by email 24 hours a day, 7 days a week, 365 days a year.
Can I get roof access for a satellite or microwave antenna in your facilities?
Yes. Roof access is available at the Fremont data centers. Basic data regarding major mountain top tower sites visible from our facilities is available upon request.
Can I get cabinets from you and use my own carrier (are you carrier neutral)?
Yes, you can order just cabinets from us if that is all you need. Yes, you are welcome to use whatever carriers that are within our facilities, or to arrange for new carriers to come into our facilities.
What speed connections do you provide colocation customers?
We provide connections metered or unmetered only caped by speed ranging from 10 Mbps to Gigabit Ethernet or Gige (1000 Mbps, which equals 1 Gbps) or 10GE (10 Gbps). If you need a larger pipe, we bond 10GE ports together to create a Nx10 Gbps logical pipe.
Is a direct PoP from my cabinet to my place of business possible?
Yes. We can provide PoP via 35 locations world wide and growing fast.
What locations can I get transport between?
Any core router locations in North America, Europe, or Asia.
How do I register or transfer my own Domain to WeHostMacs?
We will register your domain name or transfer your domain for you. The reason we do it for you is that we have multiple web and DNS servers that we may use for your domain. Until your account is setup, we won't know which server to point your registered URL to.
When you sign-up for service with WeHostMacs, we make sure that your domain registration or transfer goes smoothly.